Montreal,Laval
West Island
Lun-Ven / Mon-Fri 8:30am–7:00pm
Sam-Dim / Sat-Sun: 10:00am–5:00pm

REMOTE CONSULTATION

WITH AN APLUS CERTIFIED REPAIR TECHNICIAN

Many appliance problems can be solved remotely!

Advantages of Remote Consultation

Remote consultation offers significant time and cost savings. By avoiding travel, customers benefit from a quick diagnosis and can sometimes resolve the issue immediately under expert guidance. It is also an environmentally friendly solution, reducing the carbon footprint associated with technicians’ travel.

  • SAVE MONEY: A remote consultation allows you to answer certain questions before a technician intervenes
  • LEARN: Multiple pieces of equipment efficiently repaired using a technician’s advice for part replacement, or adjustment, routine maintenance, etc.
  • TIME SAVES:Personalized advice based on more than 10 years of experience in the Montreal area.
  • SAFETY:Licensed, trained and experienced technicians, guaranteeing impeccable work
  • SPEED: Most repairs completed
    in a single visit


TESTIMONIALS FROM OUR CUSTOMERS

MC Johanne Ricard
MC Johanne Ricard
@mcjohanne
Read More
Sam came to check the drain pump on my Miele dish washer. He took the time to explain to me how to clean the holes in the wash arms. Thanks for the tips.
Louis Bellerose
Louis Bellerose
@Louisbellerose
Read More
Very nice experience. Great service for a quick and efficient kitchen hood change. Transparent information when making an appointment about the different options. Excellent value for money.
Hugo Mariou
Hugo Mariou
@hugomariou
Read More
After a power outage, my stove wouldn't turn on. I contacted the company to try to find a solution and frankly, a joy, I was taken care of at lightning speed and the solution was found in a snap of the fingers, a breaker problem. Responsive, friendly and efficient, I recommend Aplus repair with my eyes closed! Thanks again!
Previous
Next
repration aplus 001

GET IN TOUCH NOW!

Book your maintenance or repair service today!

How does the service work?

  • Telephone Consultation

Simple and straightforward, the telephone consultation connects the customer with a technician who, through a series of specific questions, tries to identify the problem. This interaction can often be enough to identify the steps to take in order to resolve the issue encountered.

  • Video Consultation

More immersive, the video consultation allows the technician to see the device in question and offer more precise instructions. Thanks to video, diagnoses are more accurate and solutions are more quickly identifiable.

Affected devices

This section details the different types of appliances for which the remote consultation service can be useful: ovens, dishwashers, washers, dryers and refrigerators, hoods, etc. Each has specific symptoms and problems that technicians are trained to recognize and treat remotely.

Remote Diagnostics

  • Common Problems

Common symptoms include start-up failures, heating problems, leaks, and unusual noises. This section discusses common issues with each type of device.

  • Diagnostic Steps

The remote diagnostic process is explained step-by-step, shedding light on the methodology used by technicians to quickly identify the source of the problem.

Troubleshooting

  • Tips

Simple solutions are often at hand and can be applied immediately by the customer under the guidance of the technician, avoiding the need for physical intervention.

  • When is it necessary to schedule a visit?

This section specifies the circumstances under which travel is unavoidable and how the service is organized to minimize the impact on the customer.

What devices do we maintain?

FRIDGE/FRIGID
DISHWASHER/LAVE-VAISSELE
DISHWASHER
STOVE/CUISINIÈRES
STOVE/STOVE
DRYER/SÉCHEUSE
DRYER OR WASHER
WALL OVEN/FOUR MURAL
WALL OVEN
HOOD / HOTTE CUISINE
KITCHEN HOOD
WASHER/DRYER STACK/SUPERPOSÉE
STACKED WASHER AND DRYER
repration aplus

THE ADVANTAGES OF CHOOSING REPAIR APLUS

Opting for Aplus Repair means choosing peace of mind for a worry-free home life. Prevention is better than cure, that’s our credo. Here’s why we’re your best choice for appliance maintenance and repair:

TESTIMONIALS FROM OUR CUSTOMERS

MC Johanne Ricard
MC Johanne Ricard
@mcjohanne
Read More
Sam came to check the drain pump on my Miele dish washer. He took the time to explain to me how to clean the holes in the wash arms. Thanks for the tips.
Louis Bellerose
Louis Bellerose
@Louisbellerose
Read More
Very nice experience. Great service for a quick and efficient kitchen hood change. Transparent information when making an appointment about the different options. Excellent value for money.
Hugo Mariou
Hugo Mariou
@hugomariou
Read More
After a power outage, my stove wouldn't turn on. I contacted the company to try to find a solution and frankly, a joy, I was taken care of at lightning speed and the solution was found in a snap of the fingers, a breaker problem. Responsive, friendly and efficient, I recommend Aplus repair with my eyes closed! Thanks again!
Previous
Next