Lun-Ven / Mon-Fri 8:30am–7:00pm
Sam-Dim / Sat-Sun: 10:00am–5:00pm

Frequently Asked Questions

Stove

Ans: Your stove may rust very easily because of the application of certain chemicals from food or cleaning agents that reacts with the coating of your stove or due to the process of wear and tear (it is old).

Ans: There is no best type of stove. It is based on what the buyer thinks is best for himself.

Ans:You will know that your stove needs cleaning when the burners are not burning properly, the oven starts malfunctioning and it changes color.

Ans:This is because your burner is not receiving adequate amount of air.

Ans:This may be due to that fact that the stove is old and worn.

Ovens

Ans:Your latch may be broken, the door cannot fit or the hinge does not work well.

Ans:Baking soda is the most preferred choice for many clients.

Ans:Whenever your oven starts malfunctioning it needs to be checked by a professional. It may not be cooking your food properly, the lightening may not be working and the temperature may be too high or too low.

Ans:There are many reasons why this could happen:
Room temperature in your kitchen is very low.
It may be an oven with a low voltage.
Your oven has larger oven cavities.
The oven may have been opened while preheating.

Ans:Yes, it is fairly normal to see steam or smoke coming out of the control panel of your oven range. Ovens with large ranges often increases the visibility of steam during baking and roasting.

Ans:Yes, it is normal. The sound that you are hearing is the control relay cycling of the bake and broil elements.

Dryer

Ans:Yes, it can be fixed. There are highly trained individuals to help you resolve this problem.

Ans:This can be fixed by seeking expert help from a qualified repair technician. They are knowledgeable in their field and are better able to assists you.

Ans:No, it is not ok. There may be damaged to the following: the drum seal, idler pulley, drive belt or the shaft among others.

Fridge

Ans:The defrost drain may be clogged or blocked.

Ans:The noisy sound in your fridge may be due to damage to the mechanical components of the compressor or as a result of compressor shift.

Ice Maker

Ans:There may be a clog in the supply line.

Ans:This may indicate a problem with the shutoff arm or its internal component. You can consult a professional for advice.

Air Conditioner

Ans:This may indicate a problem with the shutoff arm or its internal component. You can consult a professional for advice.

Dishwashers

Ans:It is normal to make noise however, there is a problem if the noise is excessive. A dishwasher that makes excessively loud noise needs attention. This may indicate that you have a pump that is defective or that the wash arm seal and bearing ring needs to be replaced.

Ans:This may indicate a problem with the shutoff arm or its internal component. You can consult a professional for advice.

General

Ans:Repairs are normally done on the same day unless the appliance needs a special part, it may take longer.

Ans:A lot of people have tried to repair their machines by themselves, and when we arrive at their homes or offices the appliances are in terrible conditions as they dissembled them in the wrong way. This makes the job harder for the technician and will take him a longer time to repair the machine. Some people cause more damage to their machines. So, let the professional do the work, as we offer warranty on our job should anything go wrong.

Yes, it is most definitely a good investment, especially if you have a low budget.

Ans:Our office hours are between 7 am to 21 pm. Technicians will always be available to you in the evening after you have finished your day’s work.